Shipping Policy

for

Opulent Avenue

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At Opulent Avenue, we strive to provide our customers with the best online shopping experience. This includes ensuring a smooth and efficient shipping process. Please take a moment to review our shipping policy to understand how we handle shipping orders placed on our website.

 

1. Order Processing:

- All orders will be processed within 1-2 business days after payment verification.

- Orders placed on weekends or public holidays will be processed on the next business day.

- Customers will receive an order confirmation email with the details of their purchase and a unique order number.

 

2. Shipping Methods and Delivery Timeframes:

- We offer various shipping methods depending on the destination and customer's preference.

- Delivery timeframes may vary based on the shipping method selected and the destination.

- Estimated delivery times will be provided during the checkout process and in the order confirmation email.

- Please note that these delivery times are only estimates and Opulent Avenue is not responsible for any delays caused by the shipping carrier or customs clearance processes.

 

3. Shipping Rates:

- Shipping rates are calculated based on the total weight, dimensions, and destination of the package.

- Customers can view the shipping costs during the checkout process before making a payment.

- Opulent Avenue may occasionally offer free shipping promotions or discounts, which will be clearly stated on our website.

 

4. Tracking Orders:

- Once an order has been shipped, customers will receive a shipping confirmation email containing the tracking number and a link to track the package.

- Customers can also track their orders by logging into their Opulent Avenue account and accessing the order history page.

 

5. International Shipping:

- Opulent Avenue offers international shipping to select countries.

- Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

- Please note that international shipping may take longer than domestic shipping due to customs clearance procedures.

 

6. Address Verification:

- It is the customer's responsibility to provide accurate and complete shipping address details.

- Opulent Avenue is not responsible for any delays or non-delivery caused by incorrect or incomplete addresses provided by the customer.

 

7. Lost or Damaged Packages:

- Opulent Avenue is not liable for any lost or damaged packages once they have been handed over to the shipping carrier.

- In the event of lost or damaged packages, customers are advised to contact the shipping carrier directly and provide the tracking number for further assistance.

 

8. Returns and Exchanges:

- For information regarding returns and exchanges, please refer to our Return Policy.

 

We hope this shipping policy clarifies any questions you may have had. If you require any further assistance or have any specific shipping-related inquiries, please contact our customer service team. Thank you for choosing Opulent Avenue, and we look forward to serving you with our exceptional products and services.

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