Privacy Policy
Privacy Policy
for
Opulent Avenue
At Opulent Avenue, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website. By accessing and using our website, you agree to the terms of this Privacy Policy.
1. Information Collection
1.1 Personal Information
We may collect personal information, such as your name, email address, shipping address, and phone number, when you create an account, place an order, or communicate with us through our website or customer support channels. This information is necessary for order processing, delivery, and customer service.
1.2 Financial Information
To facilitate secure transactions, we may collect and process your financial information, such as credit card details, billing address, and payment history. We use trusted third-party payment processors to handle this information securely. Opulent Avenue does not store your complete financial information on our servers.
1.3 Automatically Collected Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, and browsing patterns. This information helps us improve our website's functionality, analyze trends, and enhance your overall shopping experience.
2. Information Use
2.1 Order Fulfillment
We use the personal and financial information you provide to process your orders, arrange delivery, and provide customer support. This includes communicating order updates, resolving any issues, and responding to your inquiries or requests.
2.2 Marketing and Communication
With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products, discounts, and special events. You can opt-out of receiving such communications at any time by following the unsubscribe instructions included in the emails or by contacting us directly.
2.3 Website Improvement
We analyze the automatically collected information to understand how our website is used, identify areas for improvement, and enhance the user experience. This analysis may involve the use of cookies or similar technologies. You can manage your cookie preferences through your browser settings.
3. Information Sharing
3.1 Trusted Partners
Opulent Avenue may share your personal and financial information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or providing customer support. These partners are contractually obligated to ensure the security and confidentiality of your information.
3.2 Legal Compliance
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or respond to a government request.
4. Data Security
We implement a variety of security measures to protect your personal and financial information. This includes using secure socket layer (SSL) technology to encrypt sensitive data during transmission and restricting access to your information to authorized personnel only. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Third-Party Websites
Our website may contain links to third-party websites for your convenience. However, Opulent Avenue is not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to promptly remove the information from our records.
7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Opulent Avenue
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Address: 407 W Walnut st
Johnson City, Tennessee 37604
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Email: BecomeOpulent@OpulentAve.com
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Phone: (888)944-0606
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Effective Date: 08/04/2024